Yes, 3 hours, unless otherwise agreed in advance. We've found that 3 hours is the right length for ensuring a productive session, where artists are warmed up and accomplishing their goals for the session, but haven't yet lost steam (or their voices!). Remember, if you choose to end a session before reaching the minimum, you will still be charged for the remainder of the time.

It's your responsibility to allow enough time to get to the studio. Sessions begin at your scheduled time, or the actual start time, whichever is earlier. Plan to arrive right on-time or a few minutes before your session.

In most cases, you'll be provided with an invoice and pay at the end of each session, just before you leave. If you contact us to book a same-day session, you will need to pre-pay the agreed-upon minimum booking time. Additionally, we ask for prepayment of the first session. After that, we can enter into a contractual relationship and clients can simply pay a prorated invoice amount at the end of each session. In situations where work is being done on your project but you're not present, you'll receive an emailed invoice that must be paid within 10 days of the invoice date, or prior to receipt of the deliverable (e.g. finished mix), whichever comes first. For Strategic Plans, we ask for 50% upfront, and the rest when we meet for your strategy session.

We ask you to please let us know at least 24 hours in advance if you can’t make a session. If you don’t show up for your scheduled session or cancel less than 24 hours ahead of time, we will likely not be able to fill your slot and reserve the right to charge your account for the first 3 hours. As an artist-friendly studio, if it's an emergency, we'll do our best to be flexible with you. Note that your first session will require the minimum booking amount to be prepaid. Once we're rolling with the project, clients pay at the end of the session.

We use a timer that connects directly to our invoicing system, so your time is always accurately prorated down to the minute (after the minimum is reached). Don't worry - you don't notice the timer. It's just our way of fairly and efficiently tracking all our projects. We strive to be as efficient with our time as possible, so you get the most value out of each session!

We prefer check, Zelle, or cash to save you fees. In the event you need to pay with a credit card, you can use PayPal, which incurs a 3.5%. Note: Innovation Station Music has a no refund policy. Failure to pay according to the agreed-upon payment terms will result in a late fee representing 1.5% of the outstanding balance each month payment is overdue. We also reserve the right to hold on to your tracks and hit pause on the project until you are paid up. Returned check fees will be charged back to your account.

If you need rough copies of your recordings during the production process in order to rehearse parts or validate something in the mix, that’s no problem, as long as your account is current. We just ask that you do not send the unfinished tracks to anyone, except members of your band or management team. We also ask that you do not post any unfinished tracks online. That said, we advise against sending out works-in-progress, as many artists can be unfairly critical of unedited/unmixed materials, and may also develop "temp love" (otherwise referred to as "demoitis", whereby an artist becomes too attached to an unfinished product.

Normally, a Producer will make helpful suggestions on how to tighten up and enhance your songs. A few words here and there is to be expected. Our agreement is by default a "Work For Hire". However, if we start substantially reworking your songs (adding a bridge or chorus, for example), we'll discuss a co-writing arrangement before moving forward with the recording process. This will usually involve an appropriate split of the copyright in the composition/publishing, consistent with standard industry practice, and will be documented in writing BEFORE moving forward with the co-write. No surprises here :) Unless otherwise agreed, you will always retain 100% rights to the finished master recordings. We do ask for the right to promote our work with you (and you as an artist/band) in our agreements, but it's something you can opt out of if you prefer not to have the extra exposure :)

We keep copies of the raw files for a minimum of 1 year. If you need an export of all your raw files, the time required to render, organize, and transfer the data will be billed at your normal Mixing rate.

Yes, you can. Normally, mixing work is completed on a FIFO (First in, First out) basis. We will give you our best estimate of when your mix will be completed. However, if you need to "jump the line" to meet a pressing deadline, we can expedite the delivery of your mixes for a nominal fee of $150.

To ensure safety for all in the studio, masks are required to be worn by unvaccinated clients, except when singing or playing a wind instrument. Innovation Station Music reserves the right to refuse entry to anyone who cannot provide proof of vaccination.

Clients choose our studio for how clean, organized, and well-maintained it is. We ask that you keep food contained - no crumbs or spills. Our back patio is a great place to take a food break. We do allow drinks in the studio within reason, but they must be kept in closed containers and on the side tables (not near any audio equipment). There is no smoking of any kind inside the studio. Our back patio can be used if you need to take smoke break.